Privacy Policy

1. Who we are

This website is operated by Omi Superspeciality Dental Clinic & Hospital (“the Clinic”, “we”, “us”), led by Dr. Garima Singh, BDS (KGMU), MDS. We provide dental implant, cosmetic, pediatric, endodontic, orthodontic and general dental services in Lucknow, India.

2. Information we collect

• Contact details you submit through the consultation form (name, phone number, treatment of interest, preferred time).
• Clinical information that you share with our dentists during your visit, in line with Indian medical record-keeping standards.
• Usage data collected through privacy-respecting analytics (anonymised IP, page views, device type) via Google Analytics and Google Tag Manager.

3. How we use your information

• To call or message you back to schedule a dental appointment.
• To plan and deliver dental treatment safely and maintain clinical records.
• To improve the website experience and measure the performance of our advertising.

We do not sell, rent or trade your personal information to third parties.

4. Lawful basis and consent

By submitting the consultation form, calling our phone number or messaging us on WhatsApp, you consent to us contacting you about your enquiry. You can withdraw consent any time by replying STOP or writing to omihospital@gmail.com.

5. Data security

Clinical records are stored on access-controlled systems inside the clinic. Online enquiries are transmitted over HTTPS and only the treating team and front-desk coordinators can see them. We follow the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

6. Cookies and tracking

We use essential cookies for the site to function and analytics cookies (Google Analytics 4, Google Tag Manager) to understand how visitors use the site. No advertising profiles are built from sensitive health data. You can disable cookies in your browser settings.

7. Your rights

• Request a copy of the personal data we hold about you.
• Ask us to correct or delete your data, subject to medical record-retention laws.
• Opt out of marketing messages at any time.

8. Children

For patients under 18, we collect data only with the consent of a parent or legal guardian who accompanies the child to the clinic.

9. Contact us

Questions or requests about this Privacy Policy? Call +91 91190 92703 or email omihospital@gmail.com.